How much does it cost to make a website and business needs

A website is a source of knowledge about our business. Its task is to inform about services or products, communicate transaction rules and provide contact details to the company. Just a few years ago, all goals would be met by a simple website consisting of several tabs. Today, however, the requirements associated with it are much higher – you should take into account trends in the industry and the network, and if you want to reach as many customers as possible – also the requirements of search engines.

How much it costs to make a website depends largely on its expected size and the technologies used. So let’s start by answering a few questions:

A. Size of the website – if you are planning a website for a small, very local business, all you have to do is build a simple website that will provide basic information for your customers – it will tell you about the business, who is behind it and where and at what times you can use the services. What does “simple site” mean?
These are several tabs – subpages.

These types of sites are intended for a small number of recipients. By placing the object on the map and adjusting the search to the location of its user – those interested will easily find a website and gain access to the necessary information.

The site can be based on pure HTML and CSS, without a content management system. However, if you plan to frequently add entries to the news section and be able to change your course offer, for example, it is worth meeting people who are unfamiliar with the code and invest in one of the popular CMS. The simplest solution here is WordPress – popular, intuitive, with the ability to create users with different levels of access to the administration panel. The installation of CMS is, however, associated with higher costs and in the extended time of completion of the website design.

For this type of page, however, you can use alternative solutions – page builders. Google also provides this type of solution. Sites created using these solutions are usually cheap (costs are the subscription of the selected tool and the price of domain maintenance and hosting) and can be done on your own. Website builders have their limitations and creating large websites that have ambitions to storm the first positions in search results may not be very effective.

Websites that are to contain more tabs – e.g. the offer category is to be developed for various types of services, and the site will allow customers to contact the company directly or book visits – it is worth building based on CMS. More subpages require agile administration, and this will definitely be facilitated by the installation of a content management system.

B. Technology – the bigger side is usually the need for more individual solutions. The simplest and cheapest solution is to put a static page, using HTML, CSS and simple JavaScript. How much does it cost to make a simple website? An efficient developer will code and – colloquially speaking – will “put” this type of website within a few days. The cost should also be increased by the work of the graphic designer responsible for creating the website layout and time related to making corrections to the project.

More complicated pages, extended with functionalities allowing for greater interaction with the page – e.g. using forms, creating accounts and logging in, require more advanced solutions. In these cases, the page is most often based on one of the CMS. Again, the most popular solution for medium-sized sites is WordPress, which thanks to the plug-in system can extend a regular website with almost any functionality.

The advantage of popular CMS are easily available documentation and forums, where you can find solutions for virtually any problem. Their definite downside – susceptibility to burglary. Lack of the current version of the system, unchecked plugins and add-ons may be the reason for slamming or hijacking. Therefore, if you choose this type of solution, their additional cost may be updating the version (which does not always go smoothly), and in the worst case … removing the effects of hacking.

Online stores also have a separate price list. Here, several solutions are involved – installing the engine on a server or using software in the Saas model.

Placing the store on your own server is associated with the need to take care not only of its appearance, but above all about security. It is not only about meeting security requirements, but also about the stability of servers, the security of your data and customers and the elimination of errors related to installed extensions. This solution, however, allows full access to the code of the website and full modification in accordance with your own vision.

The online store can also be opened using the offers of companies operating in the SaaS model – Software as a service. By choosing this solution, we sub-rent a cloud fragment and store software in exchange for a monthly fee. There are many companies operating in this system on the market. Each of the brands offers several subscription versions. Its amount depends on, among others on the number of accounts in the administrative panel, integration with other sales channels and wholesalers, the number of products and so on.

The costs associated with placing the store at the start may be smaller – the smallest subscription is around $ 10 / month. This, of course, brings limitations, e.g. the inability to match the appearance of the store’s vision or pasting the codes necessary to run a Google Ads campaign. Fees must be paid monthly, which can be quite painful for the entrepreneur in the event of a worse period.

How much does it cost to create a small page?

As mentioned above, making a website takes a few hours of work and graphics. The list of points in the cost estimate will look like this:
– domain cost,
– hosting cost,
– the cost of creating the page layout (graphics time),
– cost of coding the website (web developer time).

The total should be close to about $ 200-300.

These costs can be reduced by using, for example, one of the programs that allows you to create a page yourself. In this case, the main effort will be our time – necessary to choose the program, familiarize yourself with it and build a working website. The cost of domain and hosting will remain the same, you should also add a subscription to them resulting from the use of the wizard – the cheapest start from around $ 5 / month. Note – the use of wizards has its limitations – e.g. a smaller subscription requires you to agree to display ads on our site.

The small site is ideal for businesses that do not have the ambition to dominate search results.

How much does it cost to make a website for a medium-sized business?

A website, which is to be a tool for acquiring new customers, should meet a whole range of requirements – it should be fast, mobile and accessible to recipients.

Building this type of site will be more complicated – the number of bookmarks increases and additional functions need to be added. Points that should be included in the cost estimate of such a project are similar to those of a small site, but their height will increase significantly. Depending on the planned functions and the expected traffic on the site, it may be necessary to choose a more expensive option or a dedicated server.

The cost of creating a medium-sized business website also has a CMS chosen. Installing it usually increases the price by around $ 150-300. Added to this are the costs of some solutions that need to be installed into the basic system.

Additional costs worth paying

CMS support requires familiarity with its limitations and capabilities. Unless it is planned to employ a separate employee to operate the website, it is worth considering the issue and, for example, adding a point related to the system training in the website contract. It is worth keeping this in mind – simple corrections that you can do yourself in a few minutes, the company will cost you a lot. Self-service of the system also saves time – delegating tasks in this case can postpone their execution for several days.

Note – submission of the page by the web developer is not synonymous with its full preparation for active activities on the Internet. If you start positioning or Google Ads, you may need to make corrections. This does not mean, however, that the “site was bad”, but only not fully adapted to Google’s guidelines. Optimization, however, may involve the need for additional changes, especially if the site is managed by a proprietary CMS system that does not have full documentation on the Internet.

Store – virtual store shelves, salesman and cash register

One of the more complex types of websites are certainly online stores. This translates directly into how much it costs to make them. What should be considered?

In addition to basic costs – domain and hosting, there is the cost of the engine. As I mentioned above – its issue can be solved in two ways – by installing open source options or choosing a SaaS solution.

Store prices start at around $ 2-3 thousand and increase depending on the solutions and integration used.

SaaS for those who like “fast”

At first glance, it may seem that how much it costs to make a website and store on open source engines is incomparably greater than using the store options in the SaaS model. Subscription allows us to set up a fully functional store, but depending on the height limits the possibility of customizing its appearance and optimization. These types of solutions will not work for large e-commers trading thousands of products. This solution will be appreciated by small companies that do not have financial expenses to build their own sales platform.

(Not) Perfect solution

The biggest drawback of this type of solutions is the inability to modify the code and make changes, including those that would be required during optimization for running an advertising campaign. Of course, many of them have the option of more advanced customization, but this is an additional cost that the company must take on. Many suppliers of ready stores emphasize the possibility of giving websites a unique look, unfortunately, most projects – especially in lower subscription plans – do not differ much.

SaaS also has its advantages – the responsibility for maintaining the continuity of the correct operation of the site and ensuring data and transaction security, falls on the service provider. In the case of multi-person activities, the delegation of these tasks allows you to focus on creating the product and running the brand.

The cost of placing a store in a SaaS model starts at around $ 15 / month. Prices for more advanced packages start from around $ 70.

In the past, direct interpersonal relationships have been a standard way of getting business contacts. Admittedly, there were occasions to establish cooperation by phone, although the human factor still played a significant role. The situation has changed significantly as a result of dynamic technological development.

It can be said that the expectations of contractors have turned 180 degrees. At present, business customers require more from interaction with sales representatives in the early stages of negotiations. They require in-depth attention known to them from other purchasing processes. And rightly so!

Mobile technologies are selling better

Google joined forces with The Boston Consulting Group to see how much impact the mobile market has on the realities of the B2B sector. Interactions carried out by mobile devices turned out to generate on average over 40% of revenues in leading organizations. Interestingly, the rule described applies more to enterprises that focus more on trade than marketing activities.

Mobile drivers, or influences, an average of over 40% of revenue in leading B2B organizations.

Who are the users of mobile devices?

Consumers are now comparing your options to the best digital experience they’ve ever experienced. Thus, mobile devices also play an important role in the B2B sector. According to statistics, as much as 50% of business queries come from smartphones and tablets. The Boston Consulting Group predicts that by 2020 the scale of this phenomenon will be 70%. However, it should be remembered that these data come from the US market.

However, business customers use technology at every step. They use mobile technologies to work, and also perform many tasks simultaneously using several screens. Employees are no longer attached to the desk. Instead, they are increasingly working from home. In addition, mobile technologies enable them to remain productive during business trips.

How to improve cooperation with business clients?

Customers from the B2B sector are also devoting more and more time to the use of mobile technology. Currently, research shows that they spend two hours in front of the display. Statistics in this matter are significantly overstated by younger generations of recipients. Forecasts show that by 2020 consumers will use smartphones and tablets for an average of three hours a day.

50% of B2B search queries today are made on smartphones. BCG expects that figure to grow to 70% by 2020.

Increased usage is not just empty statistics. This state of affairs directly translates into business results. BCG revealed that mobile technologies speed up purchasing time, which naturally increases revenues and reduces investment costs. The smartphone can reduce the purchase time by 20%. This state of affairs greatly facilitates decision making and facilitates team collaboration.

The skilful use of mobile technologies increases the level of engagement, which takes the form of search queries, increased website traffic, acquisition of potential customers and conducting transactions. The mobile market is also characterized by a higher customer loyalty rate. Along with positive experiences, loyalty and frequency of repeated purchases increase.

Benefiting from the use of smartphones and tablets requires an appropriate attitude. First of all, mobile technologies should become the basis of business strategy. It is also worth presenting the content in vertical orientation. Thanks to this they look much better on displays. In addition, you must combine your own data with information collected from recipients. The combination of these three factors will increase the effectiveness of operations.

If you want to develop your content marketing strategy in a company, from scratch, starting from the blog, publishing content based on SEO or also establishing a company profile on social media, including on Facebook, Instagram, Linkedin or YouTube.

Why is it worth having a content marketing strategy?

Content specialists will surely give you many reasons. However, if no one has ever tried to convince you to create a content marketing strategy for your company – here we are!

Having a clear content marketing strategy is much easier to present and explain the activities of the marketing team to other teams in the company that often do not understand or see the benefits of strictly content activities. A clear strategy gives them the opportunity to engage in various initiatives and facilitates communication between departments, e.g. sales and marketing. If you still think that not everyone in the company may be interested in what will be published on the company’s blog or Facebook, I present an example:

A. Your company sometimes publishes something on a blog, usually when the copywriter had a moment off. The person commissioned to take care of the fanpage uploads a maximum of two posts per week on Facebook – but these do not collect much likes (and no one even dreams about comments). Your company on both Google and Facebook has a maximum of 5 reviews – three written by friends of employees and two negative (of course, no one answered) – does this remind you of something? This is a very common example of a company that does not manage its content activities and does not have any pre-determined content marketing strategy. This can be changed very simply. How several guidelines will improve communication that will positively affect the content delivered to your company’s recipients? – about this in example B.

B. With the help of the Content Marketing guide, step by step, or using other sources and your own experience, you create a content marketing strategy – you specify a group of recipients, audit existing activities and check what should be improved, and what went well, you dedicate specific people who will posted on social media and on the blog, you set the publication schedule and distribution method. Finally, this strategy is also presented to other departments, which will most likely add some of their comments and inspiration.

Effect?

People dealing with publications have in store ideas for content (in addition in various formats), what’s more, the sales department eagerly uses published content and uses the more interesting fragments, e.g. sharing them with potential customers who may be interested in given issues. The analytics department sends some nice data from which you can then create an interesting infographic or blog entry. Both the website and fanpages notice more traffic, and customers encouraged by the sales department write some positive reviews. It doesn’t stop there, of course.

Of course, the presented scenario only looks simple. To create a content marketing strategy, and then to enforce it and improve the published content over time, you need to work a bit. Nevertheless, you can start with small steps.

Benefits of having Content Marketing strategies in a company

We marketers are well aware of the benefits of our activities. We know perfectly well that thanks to our publications traffic on the site increases, and this translates into an increase in requests for an offer or an increase in purchases. We also see that the original texts on the site and communication tailored to recipients in social media brings an ever wider group of readers and gathers more and more active fans who read eagerly browse company profiles. It’s logical for us! However, for people who do not deal with marketing on a daily basis, our work often seems incomprehensible, and its benefits are often questioned and undermined. That is why we decided to convince the doubters, including this entry.

Here are the benefits for which you should have a content marketing strategy:

– building the company’s image and recognition (in a relatively cheap way),
– strengthening the position of the website in Google – by providing more content, well optimized for SEO,
– complementing other marketing and sales activities,
– positive impact on relationships with customers: brand fans, brand followers and potential customers,
– strengthening the company’s position as a leader among competitors (maybe your competition is still conducting its activities as in example A),
– as a result of these actions: increasing sales.

And a lot more! You can convince yourself of them only if you finally start acting!

Content Marketing – discussed forms of publication

Let’s start with the fact that content can take many forms. So we are not only doomed to simple blog entries, although these never go out of style. Definitely, in 2020 you need to be tempted to diversity and provide information to recipients in various forms, such as:

– blog entries,
– interviews,
– checklists,
– short entries, e.g. in social media,
– guides
– ebooks
– presentations,
– graphics,
– infographics,
– pictures,
– collages,
– Memes,
– short video formats,
– longer video formats,
– live video,
– webinars,
– podcasts,
– case studies,
– reports,
– sheets,
– reviews,
– diagrams,
– games and quizzes,
– competitions,
– UGC – that is all forms related to your product or service that your recipient / customer creates.
– and others that creativity will allow.

Since there are so many options, how to decide which channels and formats will be the most suitable for a given business and target group? Calm head, we are already answering!

Content Marketing activities

There is nothing to hide, this post is also a content marketing activity. We want to give knowledge, but also create a community of marketers around us. Maybe today they do not need our support, but maybe in six months they will go to a new company, they will be faced with new challenges and then they will remember us.

At Paraphrase Online, we’ve focused on several transmission axes, the key to providing industry knowledge.

We create customer guides, blogs and educational entries, we share infographics, we are transparent as a company. Of course, each form also has preferred channels. For example, about transparency, payroll and results are best shared on Linkedin, where the business environment involved is particularly interested in such data. Infographics are great sellers on social media (including on Facebook), and e.g. blog provides us traffic straight from the search engine.

You can use our knowledge and experience, their cumulative dose has been made available on our blog.

Regardless of whether you run a clothing store, an automotive parts store, a gardening equipment store, a health food store, you have one specific goal – for example, getting customers and increasing sales. An online store advertisement comes in handy, thanks to which you can reach a wide audience. This is the beginning of the road, but you are not far from success.

Online store advertising – possibilities

Wondering what online advertising options you have? Internet marketing is a very broad concept, thanks to which you will choose solutions adequate to your needs and expectations. Importantly, online store advertising should not focus on just one tool at all. To increase your chances of success, it is worth acting on many levels. Many forms of online advertising complement each other perfectly, thanks to which a larger group of potential customers can get to know you.

– Google Ads
This is a paid online store advertisement that gives quick results. Therefore, it will be great when you are just starting a business and your brand is not yet known.

As part of Google Ads, you can use, among others from sponsored links. They are displayed in the search engine – above the organic results – after entering specific keywords. After clicking the user is redirected to your store. This is a very effective method of advertising because for the average user Google Ads do not differ from organic results. It is also worth adding that they are well-matched to the client’s queries and thus get what he expects.

Another option is given to banner campaigns, which are implemented with the participation of portals cooperating with Google Ads. The banner is displayed on the given website – after clicking on the graphic the user is redirected to the online store.

The third option is Google Shopping – a tool with which you can promote specific products in the search engine. The user entering the product name receives the results in a special box – a link to the product appears along with the name of the store, price and photo.

– Advertising on Facebook
Statistics show that most people use at least one social networking site. Facebook is the most popular and, among other things, you should mark your presence there.

One of the forms of advertising is your own fanpage, through which you can establish long-term relationships with customers and engage in dialogue with them. It is also a good way to build brand awareness.

The fanpage itself is not enough – especially if the store takes its first steps. Facebook campaigns come in handy to help you adapt to your needs. The form of advertising can be, for example, sponsored posts appearing on the board of potential customers or in Messenger. There are a lot of advertising formats on Facebook, from static to carousels and movies.

– Content marketing
Content marketing is not direct advertising. It is a series of activities on the Internet that primarily allow you to increase brand awareness, build an image of an expert or gain leads.

These activities can be carried out in many ways, however, the publication of thematic articles on external websites and the publication of articles on a company blog plays a major role. These are content activities that we know widely, but there are many more and they can also be much more sophisticated. Let store actions serve as an example. A simple loyalty mechanism (stickers = reward) was turned into a content self-play. Such action provides a lot of sought after content. Thus, a powerful envelope of content is created around the programs.

Online store advertising – why is it worth it?

The need to incur financial expenses for advertising on the Internet raises many questions – including those related to profitability. Although it’s hard to get a clear answer, one thing is certain: online store advertising has many advantages and is extremely measurable. So you can make budget transfers to the most promising channels in real time!

– Wide range
Internet advertising is distinguished by a very wide range. It allows you to reach hundreds of thousands of recipients – not only in your country, but also in the world. This is especially important if you are considering selling products also abroad. A wider reach means reaching more users with more potential customers among them.

– Unlimited access to the offer
Unlimited access to online stores means that an online store ad does not have to be displayed at certain times. It reaches the recipient virtually 24 hours a day, 7 days a week.

– Precise targeting
Online store advertising – regardless of the tool chosen – allows you to precisely identify the target group and then reach it. This increases the chances of the recipient carrying out a specific action, e.g. placing an order, subscribing to the newsletter.

– Speed of campaign launch
An online advertising campaign can be launched very quickly. What’s more, it is possible to reach a wide audience as soon as the campaign starts. This works great for online stores starting out, which – in the case of offline advertising – would have to wait much longer for results.

– Affordable costs
Traditional forms of advertising can cost a lot – unlike online advertising. It is much cheaper, which allows you to achieve your business goals with a lot less money. Thanks to this, every online store has a chance to appear on the web – regardless of its scale.

– High flexibility
Online store advertising is characterized by great flexibility. You can modify the parameters of individual campaigns – so that they bring the expected results. And all this without having to increase advertising expenditure.

– Possibility of constant monitoring of effects
Internet advertising is fully measurable. It is possible to systematically monitor effects using various tools. Thanks to this – if a given form of promotion does not meet expectations – it can be modified or completely eliminated.

Online advertising of an online store is a profitable investment. Compared to other forms of advertising, it provides the best ratio of campaign costs to results.

Marketing indicators – what for?

Why measure at all? The answer seems obvious. Thanks to the analysis of key performance indicators (KPI), among others:
– you get measurable results of your marketing activities,
– you see which of the published content worked better and which worse
– you can accurately calculate the translation of the costs of marketing activities into profits from finalized transactions,
– it’s easier for you to plan your next promotional campaigns – so as to better tailor them to market requirements.

The problem, however, is that with the development of tracking and analytical tools, the number of indicators has also increased significantly. Of course, each of them matters. Sometimes, however, it is difficult to break through the thicket of numbers and percentages. So it’s worth knowing which indicators – available e.g. in Google Analytics, on the FB fanpage’s administrative page or in CRMs – have a really great impact on the assessment of the effects of marketing activities. So we discuss the most important ones.

Different marketing indicators for each type of message

Remember that when it comes to indicators that are important from the marketer’s point of view, there is no single, universal combination of the key ones. There are no indicators that will be relevant in every situation. All because the interactions with the recipient of each type of content released to the web are slightly different. For example, on the landing page you will observe data related to the acquisition of leads, but already in organic activities in social media – rather those related to the involvement of users under your posts. So choose the meters for each type of marketing message that you release into the world. The indicators depend on the purpose of the campaign.

What to measure by analyzing the effectiveness of the website?

When looking at website traffic, it’s worth paying attention to:

– traffic on the site – the number of page views, the number of unique website users and the percentage of those returning to the website are important,
– average time spent on the website and Bounce Ratio – this will show you whether the prepared content engages users so much that they want to get to know the information closer, or reject them immediately,
– traffic sources – so how did the users get to your site: by entering its address in the browser, via the search engine, or maybe from social media or thanks to other external links? This will help you spread out your accents well when it comes to promoting your site on individual channels,
– conversion rate – how many visitors to your site took the action that you expected. For example, on a landing page it is leaving a lead;
– the proportion of leads to conversions – so how many of the people who initially expressed interest in your offer went through the entire marketing funnel,
– cost of acquiring a lead / client – i.e. the proportion between the amount of expenditure on the promotional campaign and the results obtained.

It is also worth making a “heat map”, so check which areas of the website were of particular interest to readers – so as to make any corrections to the layout and increase the range and conversion rate.

Analysis of marketing indicators in social media

Slightly different indicators count in social media. It is also an important marketing communication channel that strengthens the brand image and acquires sales leads. But what indicates that your actions on the fanpage bring results? The indicators that should pay your special attention are:

– number of views (reach) – of course, organic reach is the key, i.e. the one achieved without reaching for a paid promotion,
– the number of clicks on the post – will show how much information you presented on FB or Instagram was of interest to the recipient. Each click is evidence of initial interest in communication and that the post attracted attention but was not scrolled,
– leads obtained through posts in social media – i.e., e.g. contact details left on the landing page to which they directed messages on FB or from lead ads,
– engagement rates – it’s about the number of: likes / reactions, comments and interactions – the more, the higher the effectiveness of your actions,
– user generated content – i.e. posts / materials related to your fan page by users, e.g. those in which your profile has been tagged. This type of traffic can be obtained, for example, by working with influencers, or by organizing competitions in which the task is to perform just such an action.

If you reach for paid promotion tools – conversion rates are also important, i.e. the cost of a single post view, click and conversion.

What about sales-related indicators? When analyzing activities in social media, it is usually difficult to obtain unambiguous and error-free data. However, the cost of activities carried out here should be included when calculating ROI, and thus the overall return on investment in promotion compared to the outlays made.

How to find yourself in the ocean of data?

As you can see, there are still quite a few marketing indicators that matter, and the ones above are just the tip of the iceberg. For example, CSR actions (related to corporate social responsibility) may have completely different performance evaluation indicators, and nevertheless enter into marketing areas (e.g. from the purchase of each product X we allocate the amount of Y to the organization Z).

If you have the impression that it is difficult for you to be among the indicators, you can always go to specialists. They will look at all the data and indicators that have been generated, analyze their relevance and draw conclusions. As a result of their work, you will receive a transparent report that will show you clearly how your marketing activities translated into achieving your goals. It will also be a source of tips for the future – you will learn from it how to improve your work so that its results are even better. Marketing indicators – and more precisely their design in the context of a given action and goal – is one of the most important challenges for a marketer. However, the correct architecture will also make them an unparalleled ally in operations and reporting.

New customer profile – senior online

To start with, let’s specify who we call senior or elderly. In research, this nomenclature already affects people over 55, and therefore often professionally and socially active people. And the difference between the consumer needs of a 60-year-old and a 70-year-old is huge.

Let us assume, then, that we will refer to senior or online as people who have not grown up surrounded by modern technology, but adapt to it to a greater or lesser extent. Due to the manner and frequency of Internet use, we can divide this group into the following consumer profiles:

– Beginners – their knowledge of the network and technology is small, in this topic they rely primarily on the knowledge of loved ones. They often use only one thing, e.g. mail;
– Advanced – they work with the computer on a daily basis, understand the principles of the Internet and computer programs, and are able to use it no less advanced than the younger generation;
– Enthusiasts – they discovered the internet at a late age, it became their passion, that’s why they use new technologies, invest in them, for example: replace the old phone with a smartphone, understand the operation of applications and games.

What technologies does e-senior use?

Seniors are not strangers to using a smartphone or a computer, and in case of problems they use the help of younger family members or IT courses. E-seniors are also eager to use tablets and e-book readers. Thanks to the data, we know that 18.5% of people in the age group up to 75 are actively using the internet. People over 50 can spend up to 4 hours a day on it. So what do they most often use the network for?

What does a senior do online?

In studies carried out at the request of Paraphrase-Online.com, 94% of respondents declare that they actively use online banking, and 68% of them do it at least once a week. Thanks to the online service of a bank account plus the increasing knowledge of the network, new opportunities have opened up for seniors in the form of online shopping.

The most frequently purchased products include clothing, cosmetics, perfumes and books. Often these are gifts for friends and family members. Household and RTV purchases are also becoming more and more popular. Thanks to research carried out by Paraphrase-Online.com, we also learn that 62% of seniors spend time searching for information about brands, and 65% before buying, compare products, looking for a convenient offer for themselves. Senior online is no different from a young internet user.

Mobile activity is not worse. It turns out that the smartphone often replaces your favorite newspaper or TV show. According to a survey conducted by Paraphrase-Online.com, 60% of users use it every day, and not just for sending sms or phone calls. E-senior willingly takes pictures, and then shares them on social networks, gives on forums, comments. Research has shown that 39% of users aged 55-64 have an account in social media. On portals for seniors you will also find a series of guides on how to use e.g. Snapchat or Instagram.

Adaptation of UX solutions to the needs of E-seniors

It is worth noting that the mechanisms, which are intuitive for the young generation, will most likely be incomprehensible to the senior. Should they be changed completely? As long as e-senior is not our main recipient, the exchange of solutions can be replaced by instructions or a guide. In the opposite situation, it is worth investing in designing the interface or customer path tailored to the needs of the older user. What should be considered?

– Security – one of the most important values for the elderly in the network. Very often he becomes a victim of fraud, cheating or cyberbullying. It is worth stressing the recommendations and certificates, as well as providing access to the hotline or other contact with a person who will assure the senior about the company’s credibility;
– Clear interface – should be easy to use and have specific descriptions and commands;
– Product or service description – must be very accurate. Seniors are a generation that values ‘live’ shopping very much because of their physical sensations – nothing else will provide them with the benefits of a product like seeing it or trying it out. That is why it is worth investing, e.g. in 3D or 360 preview;
– Comments and opinions – seniors do not differ from other clients in this field. They want reviews that will verify product information, so you should increase their visibility on the page.

Customer profile and future of the market

Thanks to statistics and research, we know that the growing number of seniors can significantly affect the consumer market. Longer professional activity and higher earnings are just some of the factors that allow you to look at this group with more interest. Increasing technological awareness gives a lot of new marketing opportunities targeted specifically at e-seniors. Therefore, it is worth paying attention to his needs when creating and improving contact points with the company, especially in the face of data that shows that in a dozen or so years he will be the main recipient of the market.

First a good word

First of all, it is worth realizing that March was dramatic only for a few industries, such as catering and hotel industry. Services also started to slow down considerably, but the first two weeks of the month allowed a slight amortization of the financial result for the whole month. However, there were a lot of industries in our online garden, which even soared up and pulled the overall picture hard enough to relatively even the results of all campaigns.

An online business, before it decides to limit or suspend expenses as a result of emotions, should first consider whether it makes sense. In many cases, irrational decisions can result in the forfeiture of earning opportunities. In other cases, there may be opportunities for savings. All this requires deep analysis and embedding it in the entire economic context. Before you make a decision, think over the topic twice and consult the topic with your agency or freelancer.

Offline to Online – who can’t

Undoubtedly, each business should be treated individually. For all companies that cannot move from the Internet for various reasons, we recommend that they create various bricks, vouchers and coupons that can be redeemed at a later time. For now, it is difficult to predict how the situation will unfold, but it is reasonable to assume that in the coming months, there will be less money on the market, and the will to spend them may be less. Therefore, if you are a hairdresser, photographer, selling accommodation or undertaking other activities that need to be postponed, then today start the form of sales “for later”. The later you do this, the less customers will be able to spend money.

In addition, if your business is standing, you can successfully use this time to strengthen your competences in the area of e.g. online advertising. Once the battle dust settles – and it settles down – then the competition will be really fierce. Therefore, it is worth taking care of the tools and additional competences that will pay off later.

Transformation from offline to online – who can

Fortunately, there are plenty of businesses on the market that can at least partially transfer to online. Here are some real-life examples:

A small store in the construction category/house and garden.
This industry is currently doing very well on the internet. If you don’t have an online store, you can try your hand at online auctions with virtually no startup costs. Of course, the competition is powerful there, but you can also use the advertising system. These are internal ads that you only pay for when you switch to your offer. It’s very fair and will allow you to download (with proper design), caloric movement. Of course, online auctions will also charge a commission and you should calculate your sales well, especially taking into account the services that users like. People, taking advantage of the “opportunity” went to small or large renovations in their homes. Thanks to the favorable weather, they also decided to refresh their gardens. Everything – from flower pots to tulip bulbs, is currently selling perfectly.

A small shop from the industry category
There are plenty of stationary and at the same time small industrial chemistry stores as well as individual pieces of given products from heavier categories. Such stores should use their supplier base as soon as possible and lead their activities to the Internet. At Paraphrase-Online.com, we’ve seen a huge increase in product searches and purchases such as glove dispensers, but also power generators and portable freezers. Sale of even several dozen such products will allow you to survive the most difficult time of such small stores.

Gastronomy
Do you currently run a restaurant without customers? Already a lot of such businesses have quickly dealt with this by turning waiters into … drivers. If you do not want to use ready-made applications, you might as well create a simple promotion and post sponsored on Facebook, which informs you about the offer and encourages you to order take-out food. Believe me – if customers like your kitchen, they will successfully use your offer with delivery.

Courses
Like mushrooms after rain, companies that have so far trained only offline have grown up on the Internet. Many freelancers or service providers have joined this trend – even as hairdressers or make-up artists. They can all transfer their knowledge online. The success of this sector is also reflected by the fact that everyone sitting at home is looking for new ideas not only how to survive a difficult time, but also to get out of the intensified situation. It is therefore a great moment to raise your competences, the more that online courses are usually cheaper and often available in the on demand formula, which is when we want to. The same applies to language schools.

From online to … online

It is not, however, that only offline businesses got a slap. There are online stores which, due to their product range, have also seen large declines. In this case, it is worth considering introducing new products that are just selling well and will be somehow related to our business.

Not everyone is eager to see this because of the laboriously built brand. After all, we are building a brand based on given products. Everything depends on how severe the situation is for a given business. Brand is important, but if you are wondering whether your business will survive at all, it may be time for – at least temporarily – the evolution of the product range.

You can find the full article on the topic here.

From detail to general

Above were the specifics. If, after reading the above, you still don’t know what to do next, general tips on how to respond to changes may help you. Remember that they should be treated randomly and only part of them may be justified in your situation.

A. Move from offline to online in various ways – choose the best promotion channel for you and do anything – training in your field, voucher, delivery on the phone or quickly set up an online store.
B. Analyze data – check what sells, capture trends, learn to sew masks if you have no other choice.
C. Copy other solutions that work. Instead of finding innovative and incredibly creative processes, you can use what already works. In the short term, it’s simply worth it.
D. Try to transfer your employees to online.
E. If they are at home anyway and work efficiency decreases, it is worth creating even a mini incentive program in promoting your company or selling products. They can just as well take care of your company’s image. If your employees are at home and cannot do much for the company and its clients, then you can involve them in creating content. They can create content for your blog or website, they can expand existing things, they can respond to opinions about the company in various channels, and they can also temporarily take over your various marketing channels like Facebook, so that your profiles remain active. Here a lot depends on creativity.

We hope that every business will survive this storm and return to the strengthened market. Good luck!