Lateral Marketing: Definition

Lateral marketing involves the creation of an innovative product (or service) that will have a certain feature different from other products or services offered by the competition. The difference, however, is not in the features related to design or price, but in the specific added value that will satisfy the consumer’s additional need, making the new product completely different from the competition, even incomparable.

Taking into account the life cycle of a product (or service), the use of lateral marketing causes a given product to “regress” to a position of growth, and thus gives the company a chance to extend the life of a given product and the related financial and branding benefits.

Nowadays, consumers are inundated with various offers of the same products. For many, it is a real challenge to choose a product, without thinking about it and spending time reaching for new products from the shelf and reading labels, and finally putting something into the basket. Or, as is the case with online shopping, spending time scrolling through store websites to choose your target product.

The same challenge faces entrepreneurs who try to differentiate themselves from the competition. Although the products they offer seem to be different, for example, have a different color, smell, more or less premium price, they are advertised differently – they ultimately satisfy the same need or set of needs. And when it comes to meeting the needs of consumers, then the concept of lateral marketing comes in, according to which the company should seek new opportunities for products / services so that they can also meet other needs that were not previously taken into account, and thus differ from competition.

The areas of application of Lateral Marketing

It can be said that Lateral Marketing is about “reinventing the wheel”, ie adding to a product (or service) a certain characteristic that will make it meet new consumer needs (previously undiscovered). The issue of positioning an offer in lateral marketing can be divided into three levels:
– market level – elements such as needs, target customers, new situations or applications;
– product level – an innovation introduced in the product itself, application, packaging, brand attribute or in terms of purchase;
– the level of marketing tools – i.e. innovation at the level of price, promotion and distribution.

Relatively simple ideas can guarantee a strong competitive advantage and a leadership position in a given market. The goal of Lateral Marketing is innovation on one of the above-mentioned levels. So it is enough for the company, based on research and analysis of consumer needs and insights, to implement an innovative idea, thereby changing the product / service itself and surprising the competition.

Lateral Marketing – application examples

The best known examples of the use of lateral marketing are those at the product level. The introduced innovation involves changes to the properties, functions or features of the product, thanks to which it will stand out from the competition’s products. And so, for example, from the point of view of the need, the new product will satisfy the “old need” (that is, the one for which it was ultimately created) and the new one, for which it was updated, thus becoming a completely new product, such as e.g. Kinder chocolate egg, to which a toy was added inside – thus changing the chocolate for children into a surprise egg, in which, apart from chocolate, you can find a toy – usually the one on the top that every child wants to have.

In the case of innovation in the use of the product itself, we will meet an example for slightly “larger children”, which can be an inflatable beach ring, previously used only for swimming, and when enriched with additional space for a beer – it becomes an inseparable gadget of many beach goers. Innovations introduced in line with lateral marketing do not have to be that crazy and complicated. An example are the product modifications themselves, such as yoghurts, muesli or other “sugar free” or “vegan” products.

Examples of lateral marketing in services may be the method of providing the service itself, e.g. adding additional time to provide the service – “we also deliver packages at weekends”, “we are also open at night”, etc. Moreover, adding a distinguishing feature to the basic offer, such as . a dedicated supervisor, the ability to refer to the price, if there is a cheaper product somewhere on the market, etc. are also examples of lateral marketing.

Examples of the use of lateral marketing at the level of marketing tools include, for example, the method of distribution (change or a new place where the customer can purchase the product or use the service), eg “now professional hair dye also in your home!”.

Other lateral marketing techniques are:

– substitution – consisting in changing or removing several elements and replacing them with others, or imitating some elements with another.
– elimination – complete removal of several elements in a given product,
– combination – adding one or more new elements to the basic product while keeping the other elements unchanged,
– inversion – adding “no” to one or more elements – that is, often eliminating a disturbing element, such as earphone cables, making them wireless,
– exaggeration – consists in enlarging or reducing an element in the product so that it differs from the standard version,
– switching – consists in changing the order, e.g. in services, to the benefit of the client.

Lateral Marketing – how to apply in a company?

The use of an innovative approach to the product itself, market or marketing tools is one of the best ideas that a company can come up with and it is a slightly different approach from SEO or SEM advertising that works in a very competitive market. It is worth noting that this innovation does not have to be spectacular, but should rather work for the benefit of the client and meet his needs. Introducing such innovation requires, first of all, an analysis of the market, customer needs and its path, both offline and online. It is worth supporting such a quantitative analysis with a qualitative analysis and then tackling it at meetings with the communication department. Carrying out innovations according to lateral marketing is a long process, but its effects can be very positively surprising!

1. A negative approach to marketing in social media itself

If you think social media is not suitable for your industry and its associated demographics, then you are probably wrong. Many people still think that social media is only interested in teenagers and technology fans. However, this situation has changed a long time ago. For example, one study found that the fastest-growing Twitter age group is between 55 and 64 years old. In turn, the fastest-growing demographic group on Facebook is in the range of 45-54 years. Social media has penetrated all layers of our society. That’s why you can use them to reach virtually any target groups that are relevant to you.

2. Lack of goals and target group arrangements

Knowing who your audience is can be the biggest challenge you face. When creating a campaign, it is important that you identify your target group and tailor your activities to it:
– Who did I create this product for / I offer the service?
– Do I try to reach adults, adolescents, men or women?

All these questions are important from the point of view of identifying the target group, so you can set your initial campaign goals. Once you have defined your group, you should determine how to measure the success of the campaign. To do this, set parameters and define your goals and KPIs:
– How many customers do you want to reach and with what commitment?
– Is your attention just focused on increasing brand awareness or do you want to direct traffic to the company website?

The more you specify your goals, the better!

3. Lack of measurement of results

Social media marketing is a powerful way to promote your brand. In addition, you can track all your activities and progress in real time. This allows you to make strategic changes to your campaign over time. You can stop inefficient advertising to save your budget until it is re-optimized. Expecting amazing results from the first post or campaign is a bit too optimistic. To succeed, you’ll always need a series of patches and tests to get the results you want.

4. Vague and overly general actions

Should you be on all social platforms? Probably not.
If you want to conquer all platforms, it will be rather difficult for you to create unique and high-quality content on each of them. The mere handling of profiles and interaction with the target group also takes time. You also need to choose your marketing channel accordingly. If you operate on one platform, but your target group is on another, you won’t do much. You can choose to choose only one or combine several. Remember not to overdo it and consistently generate good content for selected platforms.

5. Avoiding, deleting and counterattacking negative comments

Negative comments give you the chance to improve the quality of services and build trust in your brand’s community. When a customer is dissatisfied with the service and makes a sharp negative comment, many brands decide to ignore it, and some even try to remove it or respond with even harsher statements. Look at it from a different perspective.

This situation is an opportunity to turn a complaining customer into a satisfied customer – one who will remember your culture and patience.
Therefore, take negative comments seriously and try to solve the problem the client is facing. Reply directly to the comment, and then move the matter to a private channel.

6. Too many self-promotion

– Buy it.
– Download it.
– We were here.
– Wait for our latest offer.

Imagine you are following a brand that publishes only this type of content. Each individual post is self-promotional – it adds no value to you. Nothing fun, nothing motivating, no interaction with customers.

Would you be honestly interested in such a brand?

Social media is a fantastic place to build and develop your community. This is where you can get feedback and establish long-term customer relationships. Therefore, follow the 20/80 rule, where 20% of your posts are self-promotion, and the remaining 80% is a specific added value for your recipients. This balance will help you subtly promote yourself while not overwhelming with your messages.

7. Not using different content formats

Is your fanpage not like a boring history book?
Large blocks of text without graphics make the content monotonous. The text itself is not engaging enough. If you want to effectively attract attention, in addition to text, place photos, infographics and videos. Facebook users watch over 100 million hours of movies a day. Individual content formats also have different results in terms of engagement. In a survey prepared by Paraphrase-Online, marketers determined which forms of content brought the best results:

– 40% – original graphics (e.g. infographics).
– 23% – movies and presentations.
– 20% – charts and data visualizations.
– 12% – stock photos.
– 5% – gifs and memes.

People love graphic content because they are easier to learn than just reading text. Therefore, try to combine it with photos and videos.

Summary

Promoting your company on social media is an activity that will definitely bring benefits. Therefore, avoid the mistakes listed here, and you’ll see the results you want much faster.

Google Image Search – how does it work?

You can search the image on your computer in 4 ways! Below is a small instruction on how to do it.

The first and easiest way, however, available only to Google Chrome owners. All you have to do is click the right mouse button on the selected graphic and select the “Search image on Google” option while browsing the website. After clicking you will be taken to the results.

By entering Google Graphics we have two very similar options. First, we can upload the image from our folder on the computer. In response, we get websites and similar photos. In addition, the results include information about the size of the photo and other available sizes, as well as about visually similar graphics (having e.g. similar elements, composition or colors). There is also a keyword after which we can find a similar search.

We also have a second and third, very similar option to the previous one., very similar option to the previous one. Just in Google Graphics drag the selected photo from the folder on our computer or drag the image from any browser window.

The fourth method is to search the image by pasting the url address where the graphic is located. So if you find graphics posted on the website, all you have to do is right-click the “copy link address” option and paste it into Google Graphics.

What to do when image search does not work?

If photo search does not work, first of all make sure you are using Google search. Then check if you have the option to use Google Chrome. It is with the use of this browser that you have the most image search options and it should be the simplest on it. As we wrote earlier, the first option “search image on Google” after clicking the right button is only available for Google browser. However, the Safari and Firefox browsers also have image search options.

How do you find a similar image in Google Graphics?

By uploading the photo to Google Graphics the results will appear after a while. No matter which photo search method you use, these results will always look the same. There will be links to websites where you will find a given photo and suggestions for similar graphics. Google also suggests the keyword that is most related to the uploaded image. It happens, however, that with lower quality photos, the system does not recognize the elements and suggests words that do not correlate with the photo.

What to watch out for when downloading a graphic with a sophisticated image? – About graphics for commercial use.

Searching for a similar image may be useful when, for example, you find interesting graphics on a page that is not yours, but you would like to place a similar one on your blog or website. Remember, however, to always check exactly where the photo comes from and whether you have the right to publish it. To see photos that are published and can be used for commercial purposes, use the filter: advanced search. Three options will appear here:

– graphics for free use or sharing
– graphics for use, sharing or modification
– graphics for commercial use – these are the ones that you can easily put on your blog or use in publications.

When searching for images, it’s important to remember about their size and resolution. If you are going to use graphics on your website, make sure that it is saved correctly. Name it and put it in a folder on your computer. Images downloaded from Google very often have names that are limited, e.g. only to a set of numbers, and this will not affect positively e.g. the positioning of this graphic. Also pay attention to image quality and resolution. If you intend to use a photo, e.g. for publication on a blog or social media, check which dimensions will work best.

How are graphics added to Google and how do they affect website positioning?

It is not possible to add graphics directly to Google Graphics. All photos or images appear there after uploading to the website. The fact that a given image will appear higher or lower in searches depends largely on the positioning of the graphics, i.e. the aspects we described above. So if you want your image to be included in the search, take care of its quality and to describe it properly, using, among others, titles, captions, file names and adding text. Graphic positioning will also be affected by the website itself, where you will place it. If you care about valuable traffic that will flow from this graphic, please include its structural data in the description, i.e. Product, Film, Recipe. It often happens that we upload the image to the site without having a clue how important it is for our website and how many positive changes its quality and appropriate description can bring. So, before you upload a photo, read the Google tips!